Bob Farrell is back!...and he's more entertaining than ever. This time he hits the road in a fun-filled search for the secrets of the "world-class pickle givers". You'll love the stories and truths he discovers! "If you look and you listen, your customers will tell you what your pickle is."
Bob's boundless energy makes it feel like he's there LIVE in your meeting! His contagious enthusiasm will inspire your service providers and help them refine their Pickle-giving skills by presenting four great ways to determine "What's Your Pickle?"
Bob presents four great ways that help team members determine what their customers really want:
- Connect with your customers
- Anticipate what they'll need next
- Delight your customers
- Inspire yourself and others
Program Contents
- 1 What's Your Pickle DVD
- 1 Leader's Guide (CD-ROM)
- 10 Pickle Lapel Pins
- 10 Pocket Reminder Cards
- 3 Travel Postcards
- 1 Pickle Sticky Pad
Length: 17 minutes
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