THE PAPERBOYS, a popular Northwest folk rock band, have a clear vision for building their fan base and achieving success. Their process of turning customers into cheering fans applies to any enterprise that relies on teamwork and customer service to succeed.
With plenty of music and upbeat energy, this fast paced program highlights employees at all levels. From a police chief to a head chef, all tell how they "come to perform" in their world. You'll meet the nurse who "steps on stage" the minute she steps off the elevator, the waiter who "leaves his baggage at the door" in order to be a "rock star" for his guests. You'll hear how one healthcare professional helps her teammates get through a tough day and why the cheerful grocery clerk considers both her customers and her teammates to be her "audience."
WE'RE IN THE BAND is one of the best inspirational training programs on teamwork and customer service we've seen in a long time.
How To Get A Standing Ovation
- Come to Perform
- Set the Stage
- Connect with Your Audience
- Leave Your Baggage at the Door
- Pick Each Other Up
Program Contents
- We're In the Band 10 minute program on DVD
- Leader's Guide with follow-up discussion questions on CDROM
- Customizable PowerPoint Presentation
- 10 Pocket Reminder Cards
- 1 ALL ACCESS PASS with custom lanyard
- BONUS MUSIC VIDEOS from THE PAPERBOYS which can be used to set the tone of the meeting or during breaks.
This upbeat motivational program is designed to be a fun training experience for your entire team!
Length: 10 minutes
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