Taking C.A.R.E. of Business can be used for your front line customer service staff. From greeting customers and gracefully managing several at once, to handling dissatisfied customers and keeping a fresh outlook at all times, Taking C.A.R.E. of Business emphasizes personal accountability as it teaches your employees to actively improve their customer service skills.
Key Learning Points
- Connect: Meet Customers "Where They Are"
- Attentive: Give All Your Customers Your Full Attention
- Responsible: Take Ownership, But Never Take Things Personally
- Enthusiastic: Treat Each and Every Customer As Your Only Customer
Program Contents
- DVD
- Leader's Guide
- Pocket Reminder Cards
Length: 25 minutes
|
Sales & Information
800-575-4001
Place Secure Order Below
|
* * * * *
DISCOUNTS ON MOST VIDEO PROGRAMS FOR EDUCATION, GOVERNMENT, & NON-PROFIT 501(C)3 ENTITIES
VOLUME DISCOUNTS
CALL FOR QUOTE
* * * * *
|
Prices subject to change.
|
