SMILE! is for people and organizations who want to delivery great Customer Service – and have a great time doing it!
Reggie makes his customers SMILE! Join Reggie on the #27 and watch as he transforms a dreary bus ride into an experience his customers look forward to. It's a ride you'll never forget!
SMILE! breaks new ground with its inside-out model. As Reggie says, "There are days I don't feel like smiling or putting up the smile sign, but I have to make a choice about where I want to be with my attitude." Living inside-out and how you serve your customers is about making choices.
Key Learning Points
- Sincerity
- Motivation
- Integrity
- Laughter
- Enthusiasm
You will learn how a positive attitude can be the primary factor in every customer service interaction – for the sake of the customer and, most importantly, for their own quality of life.
Program Contents
- VHS or DVD
- One 25-page Facilitator's Guide introducing the inside-out model for Customer Service professionals. Includes reproducible Participant's Worksheets to translate the SMILE! excitement into personal insight and action.
- 10 SMILE! buttons
Length: 12 minutes
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CLICK TO REQUEST FREE PREVIEWS ON DVD/VHS
OR CALL 800-575-4001
| REQUEST FREE PREVIEW OF THIS PROGRAM |
CALL OR CLICK |
| PURCHASE VHS OR DVD: |
$595 |
ADDITIONAL MATERIALS
ADDITIONAL
LEADER'S GUIDE: |
$5.50 |
| SMILE! BUTTONS PER DOZEN: |
$10.00 |
ALSO AVAILABLE IN SPANISH
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VOLUME DISCOUNTS
CALL FOR QUOTE
DISCOUNTS FOR EDUCATION, GOVERNMENT & NON-PROFIT 501(C)3
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Prices are subject to change without much notice.
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