Coaching is all about encouraging, correcting and challenging your team. It's as simple as noticing how your team is performing, and then letting them know you notice. In other words...Coaching is the process of letting people know that what they do matters to you.
Realistic role plays covering a variety of topics - from getting good work repeated, correcting poor work in a positive way, dealing with employees poor personal habits, and tools for turning a dead-end performance around - make The Practical Coach an everyday guide to using good judgment and caring about each member of your team.
Let them know they matter . . .
- For good work, When you see it, say it.
- For poor work, Make it private, and positive.
- For a dead-end performer The Two Minute Challenge
- Leader's Guide on CD-ROM
- 10 Pocket Reminder Cards
- 1 Workbook
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