Conversation is a tool that gives leaders the power to translate possibility into action. Unlike the old saying, talk is not cheap. It is the driving force behind the positive change and growth that will move government workers and agencies into the future.
This film is based on the work of author and consultant Kim Krisco and his book, "Leadership and the Art of Conversation." According to him, meetings and other kinds of conversations can be highly effective tools for change. Leaders who are aware of the power of conversation use it as a precious asset, managing it to achieve unforeseen innovations and improvements.
Government employees will be able to immediately apply the six principles covered in the film to all their interactions at work. This will allow improved overall communication, more successful leaders, accelerated development of innovative solutions, greater efficiency and productivity, and enhanced team unity and cohesiveness.
Key Learning Points
- Be aware of conversation and pay close attention to how you speak and listen.
- Don't dwell on past conversations; use them to establish a connection and then move on.
- Be aware of, manage and change the broad, invisible, unspoken conversations that determine the way people see and interpret the world.
- Shift the conversation first from the past to the future and then to the present.
- Manage our listening and that of others by using affirmative, not reactive, listening.
- Go for a breakthrough.
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Length: 18 minutes
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