Nobody's Listening - Training Video Program

Customer Service University

Search powered by

Nobody's Listening
Training Video Program

This humorous program gives learners the opportunity to recognize poor listening skills. Manager Ray only listens to his employee, Leo, with the intent to respond and get out the door, rather than with the intent to really understand him.

As Ray is forced to repeat the same interaction with Leo over and over again until he gets it right, viewers see the consequences of poor listening: inefficiency of communication, frustration, and plenty of inaccuracies and errors.

Key Learning Points

To be an effective listener, one must pay attention.
(This includes eliminating distractions, feeding back to the speaker what you've heard and asking clarifying questions.)
Effective listening is a key factor in building interpersonal, problem solving and management skills.

Program Contents

VHS or DVD
Leader's Guide

Length: 11 minutes

CLICK TO REQUEST FREE PREVIEWS ON DVD/VHS
OR CALL 800-575-4001

REQUEST FREE PREVIEW OF THIS PROGRAM

CALL OR CLICK

PURCHASE VHS OR DVD:

$595

RENT VHS OR DVD:

$225

VOLUME DISCOUNTS
CALL FOR QUOTE

DISCOUNTS FOR EDUCATION, GOVERNMENT & NON-PROFIT 501(C)3

Prices are subject to change without much notice.

VIDEO PROGRAMS BY TITLE | VIDEO PROGRAMS BY TOPIC