 The Personal Listening Profile Facilitator Kit provides everything you need to conduct an engaging classroom training program, including:
- Leader's Guide in MS Word®
- PowerPoint Presentation with video and/or audio
- Participant handouts in Word
Participants will:
- Understand the role that listening plays in communication effectiveness
- Identify their natural approaches to listening and their strengths and challenges
- Plan specific ways they can improve their listening skills
The Facilitator Kit includes classroom training lesson plans in a modular format, allowing you to customize your program to include only lessons relevant to your training needs. The Facilitator Kit is delivered on a USB drive, and supports both versions of the Personal Listening Profile – the EPIC version and the paper version.
Discover the Impact of Different Listening Approaches
Behavioral research shows that people approach listening with different purposes and motivations. The Personal Listening Profile helps people discover their most natural approach to listening and gain insight into the listening approaches of others. Participants will discover that their preferred listening approach may not be appropriate to every situation, and learn how to adopt another listening approach for more successful communication.
The Personal Listening Profile identifies five listening approaches:
- Appreciative
- Empathic
- Comprehensive
- Discerning
- Evaluative
Lessons included for EPIC Version:
- Introduction
- Understanding What Influences Listening
- Identifying Your Listening Approach
- Exploring Strengths and Challenges
- Recognizing When to Use Approaches
- Understanding Communication Gaps
- Recognizing the Behaviors of Each Listening Approach
- Improving Your Listening Skills
- Wrap Up
Lessons included for Paper Version:
- Introduction
- Recognizing Communication Barriers
- Identifying Your Listening Approach
- Understanding Your Listening Approach
- Considering Others When You Communicate
- Improving Your Listening Skills
- Practicing Effective Listening
- Wrap Up
Support materials include:
- Template files for handouts and table tent cards
- Personal Listening Profile Facilitator Kit Program Overviews
- Personal Listening Profile Facilitator Kit User Guide
- FAQs
- Sample Personal Listening Profile (EPIC version)
- Sample Personal Listening Profile Facilitator Report
- Personal Listening Profile Research Report
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