Persuasion is an art that must be learned if the road to agreement is not filled with acrimony or conflict.
It's not about being domineering or dismissive, but following a three-stage approach that accounts for everybody's needs: listening actively, explaining your own feelings, and inviting other ideas and building on them - then agreement follows naturally.
Key Learning Points
- Vital skill for managers conducting meetings or negotiations
- Supports courses on management and leadership skills
- Clear three-stage structure that's memorable and simple to put into practice
Program Contents
Length: 27 minutes
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