Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone. One of the biggest challenges in business today is getting along with and communicating with others. And it's one of the top reasons why most people are limited in their relationships and limited in their ability to communicate well on or off the job.
Scientific research shows that people communicate, think, and behave differently. But, when large numbers of people were analyzed, research has shown that they generally fall into four categories called behavior or communication styles:
- Supportives
- Emotives
- Reflectives
- Directives
In Part One of this three-part video program, you'll learn about these four behavior styles and what's included in them. Part Two teaches you how to identify these styles in others.
Part Three talks about how to change your behavior to better communicate with others - what is called being FLEX-able – able to flex out of your style and into the other person's style.
Do you remember the golden rule? "Do unto others as you would have them do unto you." The golden rule would be great if we were all the same style. Because people are different, they want and need to be treated differently.
This program teaches you to become FLEX-able and introduces you to The Platinum Rule – "Do unto others as THEY want to be done unto."
Key Learning Points
- Learn about the 4 styles
- Learn to identify the style of others
- Learn to be FLEX-able, changing your behavior to better communicte with others
- Pop quizzes throughout the program reinforce learning
Program Contents
- DVD
- Comprehensive Leader's Guide
- 10-Pack of Participant Guides
Running time: 22 minutes
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