Customer Service University - Training programs, products and training videos
Home Training VideosTraining ProductsProgram TrainingsContact CSUCSU Weblog


Customer Service University

Search powered by
Google

Training Video ProgramsVideos By Topic

Training Products and SuppliesDisc Products and Instruments

Programs and TrainingsBook StoreContact CSUEmail Us


Call Customer Service University 561-575-4001Call Customer Service University toll free 800-575-4001Fax Customer Service University 561-969-6580

Visa, MasterCard, Discover, American Express
Order InformationReturn Policy
Free ground shipping on video purchases
Free Previews

Everybody Wins: How to Turn Conflict into Collaboration
Training Video Program


Deadlines, change, stress, miscommunication, confusion over responsibilities…there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

Key Learning Points

  • Presents the causes of and reasons for workplace conflict
  • Showcases the three most common conflict situations
  • Teaches the use of the Everybody Wins approach in the workplace

Basic Kit Components

  • VHS
  • Facilitator's Guide (multiple agenda options)
  • Reproducible Participant Materials
  • Reproducible Self-Study Guide
  • $795.00

Complete Training Kit Components

  • DVD (full length video plus vignettes without narration, companion Smart-Start® Conflict: Resolving Conflict, interview with subject-matter expert, Stuart Levine, TrainerTALK™ with Sue Mueller and classroom slides)
  • VHS
  • Facilitator's Guide (multiple agenda options)
  • Reproducible Participant Materials
  • Reproducible Self-Study Guide
  • Trainer Pack
  • $995.00

Length: 19 minutes


Everybody Wins: How to Turn Conflict into Collaboration

To Order, call 800-575-4001

CLICK TO REQUEST FREE PREVIEWS ON DVD/VHS
OR CALL 800-575-4001

REQUEST FREE PREVIEW OF THIS PROGRAM CALL OR CLICK

VIDEO ONLY VHS OR DVD: $895

PURCHASE COMPLETE KIT DVD: $995


VOLUME DISCOUNTS
CALL FOR QUOTE

DISCOUNTS FOR EDUCATION, GOVERNMENT & NON-PROFIT 501(C)3


Prices are subject to change without much notice.


VIDEO PROGRAMS BY TITLE | VIDEO PROGRAMS BY TOPIC


Programs & Trainings | Training Products | DISC Products
Training Videos By Titles | Training Videos By Topic
CSU Book Store | CSU Blog | Contact Us | Home

www.customerserviceuniversity.com

Copyright © CSU Productions, Inc.
Customer Service University
All rights reserved