DEAL WITH IT
Customer Service Game
(A) The fun way to teach excellent customer service.
Looking for a fresh approach to teaching customer service? Then you're looking for the customer service training game "Deal With It." With over 120 business scenarios, "Deal With It." helps you master customer service with your team in a role-playing game format.
How would your team handle this question? "You work in an espresso bar. While serving a latte, you accidentally trip and spill the drink on a girl in a white prom dress! Trouble could be 'brewing'!! What do you do?"
"Deal With It" also includes over 60 Challenge cards—to get the whole team eagerly participating. A team member can play a challenge to add to an answer, or share a different perspective.
In addition, there are over 40 Point cards, cards designed both to reward outstanding answers and teach valuable business ethics. For example, "You stay 15 minutes past your scheduled time to help an elderly gentleman find a birthday gift for his wife. Earn 5 points!"
With literally hours of training material, "Deal With It" contains scenarios from several industries. Use "Deal With It" in game format, or present one question during quick meetings to reinforce outstanding service.
"Deal With It" is easy to use, guarantees team involvement, and is fun to play! It’s been proven successful in several industries including banking, to call center, retail, service, teaching, and health care—ideal for any internal or external trainer who is looking for a fun, effective and unique way to teach excellent customer service. Get your team playing today!
