Customer Service University - Training programs, products and training videos



Customer Service University

Search powered by
Google

Training Video ProgramsVideos By Topic

Training Products and SuppliesDisc Products and Instruments

Book StoreContact CSUEmail Us


Call Customer Service University toll free 800-575-4001

Visa, MasterCard, Discover, American Express
Order InformationReturn Policy
Free Previews Free ground shipping on video purchases

Cultural Awareness: Respecting Diversity and Beliefs
Training Video Program


As our world becomes increasingly global, people are increasingly likely to work with people from other cultures. It’s up to you to provide the proper training essential for intercultural effectiveness.
 
In Cultural Awareness: Respecting Diversity and Beliefs, you'll discover what happens when an American manager collides with his Muslim counterpart. Find out how poor communication leads to bad feelings and damaged relationships. This powerful dramatization will help you gain the communication skills essential to avoid cultural conflicts. Plus you’ll gain the skills necessary for cultural sensitivity and respect.

With Cultural Awareness: Respecting Diversity and Beliefs, you’ll be able to:

  • Enjoy turnkey solutions: just pop in a DVD or VHS! Support materials make training even easier
  • Create dynamic learning: break up live training with colorful, engaging visuals
  • Provide outside expertise: our real-life scenarios are backed by a who’s who of content experts
  • Use visual learning: bring topics to life to achieve faster, more effective learning

Key Learning Points

  • Developing cultural sensitivity and respect
  • Recognizing differences in values and priorities
  • Learning how to bridge differences and create a balanced approach
  • Improving communication skills
  • Gaining sensitivity to religion, beliefs, holidays etc.
  • Understanding that awareness is a “two-way street”: all cultures need to adapt

Program Contents

  • DVD
  • Leader's Guide
  • Roll Plays & Exercises
  • Discussion Questions & Script

Related Video Programs

Length: 10 minutes


Cultural Awareness: Respecting Diversity and Beliefs

Play Preview

Sales & Information
800-575-4001

Place Secure Order Below


QTY.


PURCHASE:

DVD PROGRAM
$595.00



* * * * *

DISCOUNTS ON MOST VIDEO PROGRAMS FOR EDUCATION, GOVERNMENT, & NON-PROFIT 501(C)3 ENTITIES

VOLUME DISCOUNTS
CALL FOR QUOTE

* * * * *


Prices subject to change.


MORE VIDEO PROGRAMS BY TITLE | MORE VIDEO PROGRAMS BY TOPIC


Video Programs By Titles | Video Programs By Topic | Training Products | DISC Products

Book Store | Contact Us | Home

www.customerserviceuniversity.com

Copyright © CSU Productions, Inc.
Customer Service University
All rights reserved