Cross-Cultural Communication: Managing Diversity at Work
Training Video Program

Cross-Cultural Communication: Managing Diversity at Work is a lively, engaging dramatization in which you’ll observe a manager failing to understand her employees and their culture. Her employees only make matters worse by concealing important information

Benefits of this training program include:

• Learning techniques for accurate, effective communication
• Discovering the importance of body language
• Finding out why some cultures might withhold important information
• Realizing how stereotyping can lead to ineffective communication
• Understanding that awareness is a “two-way street”: all cultures need to adapt
• Learning how to bridge differences and create a balanced approach.

Key Learning Points

• Enjoy turnkey solutions: just pop in a DVD or VHS! Support materials make training even easier
• Create dynamic learning: break up live training with colorful, engaging visuals
• Provide outside expertise: our real-life scenarios are backed by a who’s who of content experts
• Use visual learning: bring topics to life to achieve faster, more effective learning

Cross-Cultural Communication: Managing Diversity at Work is an easy-to-use yet highly effective program that will give your employees the skills they need to communicate with other cultures, understand body language, get accurate information, and much more.

Program Contents

• DVD
• Leader's Guide
• Roll Plays & Exercises
• Discussion Questions & Script

Related Video Programs

• Building the Multicultural Team
• Building the Virtual Team
• Cross-Cultural Understanding
• Cultural Awareness
• Intercultural Communicating
• International Negotiating

Length: 12 minutes

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