Effective coaching is the single most important factor in employee development today. This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation. An award-winning video, hands-on workshop activities and a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success. Version for retail audiences features scenarios specific to the demands of a fast-paced, customer-driven workplace.
Key Learning Points
- Trains supervisors in how to start effective coaching conversations
- Provides a four-step coaching method applicable to any situation
- Equips supervisors to address employee attitudes as well as performance
Basic Training Kit
- VHS (19 minutes)
- Facilitator Guide (multiple agenda options)
- Reproducible Participant Materials
- Reproducible Self-Study Workbook
- Online Program Resources
Complete Training Kit
- DVD (full length video, companion SMART-START® Coaching: It Takes Work, and TrainerTALK™ with Sue Mueller)
- VHS (19 minutes)
- Facilitator Guide (multiple agenda options)
- Reproducible Participant Materials
- Reproducible Self-Study Workbook
- Online Program Resources
- Trainer Pack
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CLICK TO REQUEST FREE PREVIEWS ON DVD/VHS
OR CALL 800-575-4001
| REQUEST FREE PREVIEW OF THIS PROGRAM |
CALL OR CLICK |
| VIDEO ONLY VHS OR DVD: |
$895 |
| PURCHASE COMPLETE KIT DVD: |
$995 |
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VOLUME DISCOUNTS
CALL FOR QUOTE
DISCOUNTS FOR EDUCATION, GOVERNMENT & NON-PROFIT 501(C)3
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Prices are subject to change without much notice.
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